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Contact
One address, and an honest list of what we can and cannot help with.
The address
Write to [email protected]. It is read by the desk and it is the only address we use. We do not have accounts on social platforms, and anyone contacting you claiming to be from Warylens on a messaging app is not.
A reply usually takes a few days. There is no support queue behind this and no automated system — it is a small operation.
Things worth writing about
- A factual error. The most useful mail we get. If you can point at the specific sentence and what it should say, better still. Everything we correct goes on the corrections page with a date.
- Something that has gone out of date. Regulations move, fee structures change, and platforms enter and leave markets. Pages carry the month they were checked, and if you find one that has drifted we want to know.
- A question we have not covered. What gets asked shapes what gets written next.
- A broken link, a tool that misbehaves, or something unreadable on your device. Include the browser and roughly what you were doing.
Things we cannot do
- Recover lost funds. We cannot, and neither can anybody who contacts you offering to. If that is the situation, the ordered steps are in the after-the-fact checklist, including what not to do next.
- Tell you what to buy, when, or how much. We are not licensed to advise anyone and would not want to. The self-check tool asks the questions instead of answering them.
- Help with a platform account. We have no relationship with any exchange beyond the referral arrangement described on the disclosure page. Account problems go to that platform's own support, reached from inside its app — never from a search result or from someone who messaged you.
- Confirm whether a specific company is a scam. We describe structures and provide checks; we do not make that accusation about named businesses. The signals check is the honest version of what we can offer.
Two things we will never send
We will never email you first asking for anything, and we will never ask for a password, a two-factor code, a recovery phrase, or a payment. If you receive something claiming otherwise, it is not us — and it is worth reading how impersonation works.
Something on this page out of date or wrong? Tell us and it goes on the corrections page.